Last Updated 9th of March 2026

These Terms & Conditions govern your use of the Aquaregen website and the purchase of products from our store. By accessing our website or purchasing our products, you agree to the terms outlined below.

If you do not agree with these Terms & Conditions, please do not use our website or purchase our products.

Product Use and Skin Safety

Our products are cosmetic skincare products intended for external use only.

Because every individual's skin is unique, results may vary from person to person.

Before using any skincare product purchased from Aquaregen, customers must perform a patch test to check for sensitivity or allergic reactions.

Patch Test Requirement

Customers are strongly advised to perform a patch test before applying the product to larger areas of skin.

To perform a patch test:

• Apply a small amount of product to a discreet area of skin such as the inner arm
• Wait 24 hours to monitor for any irritation or reaction
• If irritation occurs, discontinue use immediately

Aquaregen is not responsible for adverse reactions resulting from failure to perform a patch test prior to use.

If you have sensitive skin, allergies, or medical skin conditions, consult a healthcare professional before using cosmetic products.

Product Information Disclaimer

All product descriptions, ingredient information, and skincare claims provided on this website are for informational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease.

Customers should consult a qualified healthcare professional regarding any medical or dermatological concerns.

Orders

By placing an order through our website, you confirm that:

• All information provided is accurate and complete
• You are authorized to use the payment method provided
• You agree to these Terms & Conditions

We reserve the right to cancel or refuse any order at our discretion.

Pricing and Availability

All prices listed on our website are subject to change without notice.

We make every effort to ensure pricing and product availability are accurate, but errors may occasionally occur.

If an error in pricing or product information is discovered after an order is placed, we reserve the right to cancel or adjust the order accordingly.

Shipping

Shipping times may vary depending on location, logistics providers, and external factors outside our control.

Estimated delivery times provided at checkout are estimates only and are not guaranteed delivery dates.

Aquaregen is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other external circumstances.

Returns and Refund Policy

Customer satisfaction is important to us. However, all returns must comply with the conditions outlined below.

30-Day Return Window

Products must be returned within 30 days of the original purchase date in order to be eligible for a refund.

Returns requested outside of this 30-day window will not be accepted.

Return Conditions

To qualify for a refund:

• The product must be returned within 30 days of purchase
• The product must be returned in its original packaging
• Proof of purchase may be required

Once the returned product has been received and inspected, refunds will be processed to the original payment method.

Shipping costs may be non-refundable unless otherwise required by applicable consumer laws.

Limitation of Liability

To the fullest extent permitted by law, Aquaregen shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

Customers assume full responsibility for proper product use and for performing a patch test prior to application.

Intellectual Property

All content on this website, including but not limited to text, images, branding, logos, product descriptions, and design elements, is the property of Aquaregen and may not be reproduced or distributed without permission.

Changes to These Terms

Aquaregen reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Updates will be posted on this page with a revised effective date.

Continued use of our website after changes have been made constitutes acceptance of the updated Terms.

Contact Information

For any questions regarding these Terms & Conditions, please contact us via the 'Contact Us' link.